Hamilton Star is committed to accuracy in all its reporting. Our editorial policies incorporate rigorous fact-checking and verification processes to ensure the information we publish is correct and reliable.
Despite these efforts, errors can occasionally occur. When they do, we are committed to promptly correcting them and maintaining transparency with our readership.
This page outlines our approach to corrections, clarifications, and updates. It also provides guidance on how readers can report potential inaccuracies to our editorial team.
Readers who identify a potential error in Hamilton Star content are encouraged to bring it to our attention without delay. Accuracy is paramount.
Please send an email detailing the alleged inaccuracy to legal@hamstar.co.nz. Include the article headline, the date of publication, the specific sentence or paragraph containing the perceived error, and the correct information along with any supporting evidence.
Our journalists will review all notifications promptly. We will assess the claim and undertake an internal verification process.
This dedicated email address ensures that all correction requests are directed to the appropriate department for review and action.
Upon receiving a notification, our editorial team investigates the reported information. This involves reviewing sources, re-examining facts, and consulting with the reporter or editor responsible for the original content.
If an error is confirmed, we will amend the original article. The nature and prominence of the correction will depend on the significance of the inaccuracy.
Minor typographical errors or grammatical issues that do not alter the meaning of the text may be corrected without an explicit editor's note. Substantive factual errors will always result in a formal correction notice.
Hamilton Star addresses various types of inaccuracies through its correction policy. These include factual errors, clarifications, and material updates.
A factual error involves incorrect information about names, dates, locations, figures, or events. These are considered the most serious type of inaccuracy.
When a factual error is identified and verified, the incorrect information will be replaced with the correct details. A prominent editor's note will be appended to the article, indicating the correction and its date.
Clarifications are issued when information presented in an article, while not strictly incorrect, may be misleading or lack necessary context. They aim to improve the precision or understanding of a report.
Clarifications aim to enhance the reader's comprehension without fundamentally altering the core facts. An editor's note will explain the added or modified context.
Updates occur when new, significant information becomes available that directly pertains to a previously published story. This often involves developments in ongoing news events.
Rather than a correction of an error in the original text, an update supplements the article with fresh details. These are typically added to the end of the article, often with a clear timestamp.
Hamilton Star operates with a commitment to transparency. Our correction policy reflects this principle.
We aim to be accountable to our readers for the accuracy of our reporting. Correcting errors is an integral part of maintaining public trust.
This page serves as a public record of our correction practices. It provides a centralised point of reference for our commitment to editorial integrity.
Corrections will be integrated directly into the relevant articles. When applicable, this page will also list significant corrections made to our published content, ensuring easy access to updated information.
This publication is owned and operated by APG, an independent digital media company.